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Sales & Servicing

Sales & Servicing

   

Sales Policy
Shopping Service on your behalf.

Our transaction fee

Our transaction fee is 5% of the item's price. 
Order,cancellation
Please order the item under deep consideration as we shall not accept order cancel after order.
A defective unit will be repaired by the maker.
 
Loss or damages
Insurance is available in case of loss or damages during transport.

Servicing
Please keep all of packing materials and documentation for machine despair service

Warranty
Every product we sell has warranty.
But warranty is valid in Japan only.
Standard warranty term is 1 year.
Warranty is valid within 1 year from the invoice date.
Note:
Some maker's product does not have a warranty card, but only a customer card in the box.
Repair service fee is at your own charge , not free in such case.
 

Repair service

Unfortunately when your machine does not work well,
send us it to ask maker repair service.
Shipping cost( round trip) is on your burden.
 
Repair charge is free for 1 year since your purchase.
Service fee is charged since 1 year warranty time has expired.
Extended warranty is not available.
Be carefull for Power trouble by voltage misadjustment.
Power trouble is out of warranty.
Repair service fee is expensive in the case of Power trouble.

Shipping & customs

Shipping & customs

 

Privacy Policy

Privacy Policy